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Deb Reho is Senior Services Marketing Manger, Customer Satisfaction for Diebold, Incorporated. Deb joined Diebold in 1993 and has held various positions within Diebold's service organization over the years. Deb was instrumental in the simplification of Diebold's service plans with the development and implementation of the Bundled Service Plans. Diebold began its customer satisfaction program four years ago and Deb was asked to dedicate her efforts to the program from a service perspective, specifically looking at what our customers are telling us, what are the root cause issues, and most importantly, what can we change to improve.
Deb is a native of North Canton, Ohio. She holds a bachelor's degree in communication and psychology from Walsh University and a master's degree from Malone College.
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TAG membership is open to any financial institution, educational institution or business which owns and operates Diebold self-service banking systems. For more information, call the TAG Membership Hotline at 1-888-TAG-2197.
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